It is currently Thu Oct 31, 2024 3:49 pm

All times are UTC - 8 hours [ DST ]




Post new topic Reply to topic  [ 20 posts ] 
Author Message
Offline
 Post subject: Kaya issues
Post #1 Posted: Mon Aug 06, 2012 1:19 pm 
Lives with ko

Posts: 127
Location: MD, USA
Liked others: 27
Was liked: 5
Rank: 3k KGS
KGS: Nathan
Kaya seems to be working well for most people, however I have had trouble with the server and was wondering if anyone else was experiencing similar problems.

When I log in I do not see any game list or user list, and the chat box does not update automatically. I can receive messages and type chat, I just have to reload the page to see what I say. The sandbox feature also works.

I have had the same experience on internet explorer, chrome, and firefox.


I would upload a screenshot but I am not sure how to display an img file.

Thanks

Nathan

Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #2 Posted: Mon Aug 06, 2012 1:35 pm 
Lives in sente
User avatar

Posts: 924
Location: Pittsburgh
Liked others: 45
Was liked: 103
Rank: lazy
KGS: redundant/silchas
Tygem: redundant
Wbaduk: redundant
DGS: redundant
OGS: redundant
I had a similar issue when using an antivirus (Avast) that actively scanned web traffic. Maybe that's the issue?

Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #3 Posted: Mon Aug 06, 2012 4:57 pm 
Lives with ko

Posts: 294
Liked others: 25
Was liked: 78
Rank: 6d
KGS: Dexmorgan
Wbaduk: c0nanbatt
Nathan wrote:
Kaya seems to be working well for most people, however I have had trouble with the server and was wondering if anyone else was experiencing similar problems.

When I log in I do not see any game list or user list, and the chat box does not update automatically. I can receive messages and type chat, I just have to reload the page to see what I say. The sandbox feature also works.

I have had the same experience on internet explorer, chrome, and firefox.


I would upload a screenshot but I am not sure how to display an img file.

Thanks

Nathan


As it is in the FAQ, these are classical symptoms of not being connected. When you log in, what does it say in the bottom right part of the page ?

There could be a number of things preventing your connection. Usually its a browser version, but if you tried several browsers (unless they are all old versions) there is something else.

Some antiviruses/firewalls sometimes conflict. If you use one, try disabling it momentarily to check if that could be the issue.

_________________
Founder of Kaya.gs

Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #4 Posted: Mon Aug 06, 2012 7:19 pm 
Lives with ko

Posts: 127
Location: MD, USA
Liked others: 27
Was liked: 5
Rank: 3k KGS
KGS: Nathan
Sorry I missed the FAQ section. The status bar shows it is not connected.

I am still having trouble though, I do not use any anti ad/anti virus software.

And i tried it with a fresh install of firefox, chrome, and ie.

My internet connection is a 4G connection to an air card through AT&T.

Does anyone else use an aircard and have Kaya work well?

I am out of ideas of things to try :scratch: Any other ideas that I am missing?

Thanks for your help!

Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #5 Posted: Mon Aug 06, 2012 7:27 pm 
Lives with ko

Posts: 294
Liked others: 25
Was liked: 78
Rank: 6d
KGS: Dexmorgan
Wbaduk: c0nanbatt
Nathan wrote:
Sorry I missed the FAQ section. The status bar shows it is not connected.

I am still having trouble though, I do not use any anti ad/anti virus software.

And i tried it with a fresh install of firefox, chrome, and ie.

My internet connection is a 4G connection to an air card through AT&T.

Does anyone else use an aircard and have Kaya work well?

I am out of ideas of things to try :scratch: Any other ideas that I am missing?

Thanks for your help!


Thanks for your persistence! i honestly dont know what could be causing issues with your connection. I will investigate it a bit tomorrow and try to find out something.

in the mean time, can you try the same device on another connection ? Like Wifi?

_________________
Founder of Kaya.gs

Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #6 Posted: Mon Aug 06, 2012 7:54 pm 
Lives with ko

Posts: 127
Location: MD, USA
Liked others: 27
Was liked: 5
Rank: 3k KGS
KGS: Nathan
Ok it works on my linux computer over wifi, however my main computer the wifi is broken, so I am not sure if it is the computer or the connection, but ill try and figure it out.

Great job on the site and thanks for the responses!

Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #7 Posted: Tue Aug 07, 2012 4:13 pm 
Lives in sente

Posts: 800
Liked others: 141
Was liked: 123
Rank: AGA 2kyu
Universal go server handle: speedchase
I don't know if this is related, but I have similar issues when using a cell phone, or wireless generated by a cell phone.

Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #8 Posted: Fri Aug 10, 2012 5:43 am 
Dies in gote

Posts: 69
Liked others: 29
Was liked: 29
Rank: EGF 1d
KGS: CBlue
Try a different browser and/or browser version, happened to me on an older version of Opera and on Luakit and Midori for example, while Opera 12.01, Firefox and Chromium on the same system had no trouble.

Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #9 Posted: Wed Aug 22, 2012 4:07 am 
Oza
User avatar

Posts: 2221
Location: Germany
Liked others: 8263
Was liked: 924
Rank: OGS 9k
OGS: trohde
Universal go server handle: trohde
Anybody else can’t get into Kaya beta? (as of 2012-08-22, 11:07 Kaya time)

I just get the green background and the grey panels, but the latter are empty, i.e. no user list, no chat <sniff> and no games list. “Play”, “Hot”, “Friends”, “Everything” and “Widgets” buttons are visible but dysfunctional (for me). Inbox & Profile are OK and accessible.

I miss you, Kaya ;-)

_________________
“The only difference between me and a madman is that I’m not mad.” — Salvador Dali ★ Play a slooooow correspondence game with me on OGS? :)

Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #10 Posted: Wed Aug 22, 2012 4:12 am 
Oza
User avatar

Posts: 2508
Liked others: 1304
Was liked: 1128
Yep. Broken here too.

_________________
Patience, grasshopper.

Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #11 Posted: Wed Aug 22, 2012 4:20 am 
Oza
User avatar

Posts: 2221
Location: Germany
Liked others: 8263
Was liked: 924
Rank: OGS 9k
OGS: trohde
Universal go server handle: trohde
<sniff> :cry:

_________________
“The only difference between me and a madman is that I’m not mad.” — Salvador Dali ★ Play a slooooow correspondence game with me on OGS? :)

Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #12 Posted: Wed Aug 22, 2012 4:29 am 
Dies in gote
User avatar

Posts: 40
Liked others: 23
Was liked: 12
Rank: 12k
OGS: X1117
Kaya handle: Xatu
09:28 Kaya Time actually

_________________
ImagePLAY GO EVERY DAYImage

Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #13 Posted: Wed Aug 22, 2012 4:40 am 
Oza
User avatar

Posts: 2221
Location: Germany
Liked others: 8263
Was liked: 924
Rank: OGS 9k
OGS: trohde
Universal go server handle: trohde
Well, I just posted the Kaya time I saw on the beta.kaya.gs page

_________________
“The only difference between me and a madman is that I’m not mad.” — Salvador Dali ★ Play a slooooow correspondence game with me on OGS? :)

Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #14 Posted: Wed Aug 22, 2012 5:20 am 
Dies in gote
User avatar

Posts: 40
Liked others: 23
Was liked: 12
Rank: 12k
OGS: X1117
Kaya handle: Xatu
I mean that's when it exactly happened, so that conan can track down what caused it or something.

_________________
ImagePLAY GO EVERY DAYImage


This post by Xa17u was liked by: Bonobo
Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #15 Posted: Wed Aug 22, 2012 5:32 am 
Dies in gote

Posts: 59
Location: France
Liked others: 35
Was liked: 18
Same here, it happened during one of my games.

Hope it's not a big issue. Kaya has been working excellently for me.
I've been experiencing huge lag on kgs recently while I could play on kaya and download at the same time!

Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #16 Posted: Wed Aug 22, 2012 7:59 am 
Lives with ko

Posts: 294
Liked others: 25
Was liked: 78
Rank: 6d
KGS: Dexmorgan
Wbaduk: c0nanbatt
sefo wrote:
Same here, it happened during one of my games.

Hope it's not a big issue. Kaya has been working excellently for me.
I've been experiencing huge lag on kgs recently while I could play on kaya and download at the same time!


As i responded in the Account release, we are back on track. A pity this happened while i was sleeping :).

_________________
Founder of Kaya.gs


This post by Kaya.gs was liked by: Bonobo
Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #17 Posted: Wed Aug 22, 2012 10:18 am 
Oza
User avatar

Posts: 2221
Location: Germany
Liked others: 8263
Was liked: 924
Rank: OGS 9k
OGS: trohde
Universal go server handle: trohde
Kaya.gs wrote:
sefo wrote:
[..] A pity this happened while i was sleeping :).
How dare you sleep!

;-)

_________________
“The only difference between me and a madman is that I’m not mad.” — Salvador Dali ★ Play a slooooow correspondence game with me on OGS? :)

Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #18 Posted: Thu Aug 30, 2012 10:27 pm 
Lives in gote

Posts: 602
Location: Denver, CO
Liked others: 4
Was liked: 47
Rank: 1 kyu KGS
Universal go server handle: djllap
I am having a similar problem now. When I log on to Kaya I see nothing. No chat box, no user list, no running games. All I see is the background. I can see that I am not connected, but I can't figure out why not. I have tried shutting down all add blockers and antivirus software. In IE I can see the chat box, but nothing else and remain disconnected.

Here is the weird part... I tried connected from my wife's desktop and everything worked fine. What can change between users on a PC that could cause this? I had no difficulties for the longest time. Yesterday this just started happening.


Any help would be great. I can't really play on KGS right now because of severe lag (upwards of 60 seconds delay for one move).

Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #19 Posted: Sun Sep 02, 2012 9:03 pm 
Lives with ko

Posts: 294
Liked others: 25
Was liked: 78
Rank: 6d
KGS: Dexmorgan
Wbaduk: c0nanbatt
DJLLAP wrote:
I am having a similar problem now. When I log on to Kaya I see nothing. No chat box, no user list, no running games. All I see is the background. I can see that I am not connected, but I can't figure out why not. I have tried shutting down all add blockers and antivirus software. In IE I can see the chat box, but nothing else and remain disconnected.

Here is the weird part... I tried connected from my wife's desktop and everything worked fine. What can change between users on a PC that could cause this? I had no difficulties for the longest time. Yesterday this just started happening.


Any help would be great. I can't really play on KGS right now because of severe lag (upwards of 60 seconds delay for one move).


Try http://beta.kaya.gs/faq. Specially the test, and send the results to info@kaya.gs, i can check them out.

_________________
Founder of Kaya.gs

Top
 Profile  
 
Offline
 Post subject: Re: Kaya issues
Post #20 Posted: Mon Sep 03, 2012 12:54 am 
Lives in gote

Posts: 602
Location: Denver, CO
Liked others: 4
Was liked: 47
Rank: 1 kyu KGS
Universal go server handle: djllap
Try http://beta.kaya.gs/faq. Specially the test, and send the results to info@kaya.gs, i can check them out.[/quote]


Actually, I just figured out a fix today. I just ran Ccleaner to clear out my temp files and it started working again.

Thanks.


This post by DJLLAP was liked by: Kaya.gs
Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 20 posts ] 

All times are UTC - 8 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group