Same here with OS X 10.7.4 and Chrome 22.0.1229.56 beta, I’ve sent David Ormerod of GoGameGuru a mail telling him so.

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“The only difference between me and a madman is that I’m not mad.” — Salvador Dali ★ Play a slooooow correspondence game with me on OGS?

I have the same problem. It doesn't play on Safari, Chrome or Firefox on Mac OS X Lion with the latest Flash update.

It does work on the iPad, which will be an HTML5 video because the iPad doesn't have Flash. So it looks like a Flash issue. I've emailed them about it.

Regarding the pricing, I think there's a reasonable spread of options: live TV without subtitles for $7/month is the cheapest, and probably all I need. If you want more, you can pay for more.

I presume they've set the prices to cover the licensing costs from BadukTV with the volume of customers they expect to get. If more people sign up, it could get cheaper.

Thanks for emailing me guys and hi everyone. I'm sorry that there are problems with the videos

This never came up during beta testing and it may be due to some minor last minute configuration changes we made to add some small features people asked for.

I've rolled back those changes, so for starters, could you please try to watch this video again and let me know if it's now working for you: http://gogameguru.com/baduk-tv-videos/b ... th-lg-cup/

If it's still not working. Please try the following:

1. Refresh the page in your browser and try again
2. Still not working? Clear your browser cache and refresh the page again.
3. If both of those don't work, please clear the cache again, restart your browser and then open the link above again.
4. Visit this page: http://www.macromedia.com/support/docum ... ger06.html and click 'Delete all sites' - then try the video at the link above again.

If none of those things work, then there's some Flash issue I didn't know about or it's possibly an encoding problem. The subbed videos are encoded slightly differently to the other on demand videos.

We encode all videos as H.264 (EDIT: which means you need Flash Player 9.0.28.0 or later to play the videos) with AAC audio in an MP4 container. The high quality version of the video (default) is usually encoded using the high profile for H.264. The low quality (fallback) video uses the baseline or main profile depending on the device.

It's possible, but unlikely, that some older hardware wouldn't be able to play the high quality video. Please make sure you try the lower quality one too, by clicking on the 'HD' button in the top right of the player, and toggling it to off, before clicking play.

I'll load some test videos and get a troubleshooting page up for you guys, please try the steps above and let me know how it goes in the meantime.

Thanks

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David

Go Game Guru: Learn Go | How to Get Better at Go | Go Game Shop | Go Boards | Baduk TV

David,

Just curious, if you already support HTML5 video (obviously since you work on iPad, you must) why is the flash version necessary at all?

Regardless, if flash is necessary for some reason, then it might also be worthwhile to provide a link under the video that allows you to force the HTML5 version. This way if the Flash version isn't working for some reason, people coudl try the HTML5 version

Can you please try the steps above?

I'm happy to continue discussing other things later, but right now I'm trying to fix an urgent problem. A little help would really be appreciated.

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David

Go Game Guru: Learn Go | How to Get Better at Go | Go Game Shop | Go Boards | Baduk TV

With Windows 7 and Chrome I just clicked the link and the video was working. I did not have to perform steps.

Thanks badukJr.

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David

Go Game Guru: Learn Go | How to Get Better at Go | Go Game Shop | Go Boards | Baduk TV

For those of you who are still having trouble watching the videos, please have a look at Troubleshooting Baduk TV.

You might also want to try these three test videos:

1. http://gogameguru.com/baduk-tv-videos/b ... st-1-240p/
2. http://gogameguru.com/baduk-tv-videos/b ... st-2-480p/
3. http://gogameguru.com/baduk-tv-videos/b ... st-3-720p/

On each test video page, there's a link to download the video file. If the video doesn't play, you can try downloading the file (right click on the link, save as) to see if you can play this video on your machine using your native media player.

Please let me know how you go, otherwise I can't fix it for you.

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David

Go Game Guru: Learn Go | How to Get Better at Go | Go Game Shop | Go Boards | Baduk TV

I plan to later, but im stuck on mobile for a few more hours

The sample video works for me now, but there seems to be a bug related to subtitles. A few sentences will be translated and displayed fine, then what seems like entire minutes can go by with just korean and no translations. Sometimes also the words appear on the screen at a different time than the person is talking. The second problem wouldn't be a big deal if at least everything was translated.

In the sample video at about 11:15 they go to a diagram and start showing some variations. The first time I watched this, I didn't have a single subtitle until past the 12 minute mark. I rewinded the video and all of a sudden a subtitle that showed that wasn't there before. It said something like "normally white's first move is in one of the left corners". But that sentence didn't show up the first time. Then over a minute goes by, and they keep talking, but no subtitles appear. Finally at about 12:05 it says "This variation is not played very frequently". So the two problems are first that it seems maybe not everything is even translated, and second that the subtitles don't always show up even for lines that are translated.

Thanks for confirming that it works.

In order to make subtitles compatible on as many devices as possible, we ended up using hard subs. That means the subtitles are burnt into the video images, so they're part of the video. They'll always show up on exactly the same frames. I don't understand how the behavior you're describing would occur.

We wanted to use soft subs (where the software displays the subtitles from a text file), and we may still switch to them in the future, but we didn't end up doing that because of the kind of situation you describe. That is, with soft subs the subtitles might sometimes not work properly on some computers. But we're using hard subs, so that shouldn't be happening.

Not everything is translated, because sometimes they're talking about unrelated stuff. For example, they're just talking about the past winners of the LG Cup and the tournament table near the video for several minutes. If you read the text on the sample video page, you'll see that it says that we didn't translate that part, for that reason.

Everything that's useful or interesting is translated, especially anything about the game. We made the made the decision to not translate every minute detail for the time being in order to control costs. I'm sure you'll understand since you were unhappy about the price. The focus has to be on valuable information and learning rather than minutia.

Regarding price, I'm sure some people here are just going off what others have said, but there are actually three different plans for people with different budgets. $7/month, 19.99/month and $49.99/month

They include different features: http://gogameguru.com/baduk-tv-pricing/

I understand that you, and others, would like to have the plan with the most features, but that's also the plan that's the most expensive to maintain. The price reflects the cost of running it and the more expensive plans also includes all features of the ones below them. It's $30/month for translation work in addition to the subscription for video on demand.

Currently it takes about a day of work and two people to translate one hour of video. I won't repeat why here, because it's written here in detail: http://gogameguru.com/get-baduk-tv/#toc ... 49-99month

We could make it cheaper (we looked into how to do so for several months) and then the quality of the work would be worse. We had people translate videos on the cheap and what we got back was literally unusable. If you want cheap and crappy, Youtube is your friend. If we're going to ask people to pay, we have to deliver a good quality service.

If we have enough customers, we'll look into reducing the price in the future, but at the moment it's $1 for one week anyway. If people sign up for $1 and then give us feedback about the price, we'll listen to them of course. We really don't have time to pay attention to people who say "oh, maybe I'd buy it if it was $x/month", but who won't even join when it's $1. From our perspective, that's an indication of someone who will never buy it no matter what the price is, so listening to their opinion on price is surefire way to go out of business.

It would be nice if such a thing existed for free, but Younggil, Jing and I simply can't work our jobs during the day, and then work on this at night and use our earnings from our day job to subsidize your cheap or free subtitles. If you want free stuff there're already several hundred free articles at Go Game Guru, including nearly 50 free game commentaries. There are also plenty of other websites with free things, like this one.

Regarding HTML5 video, there are two reasons why we still use Flash. Firstly, Flash is more secure and making the videos somewhat difficult to copy was part of the agreement with Baduk TV, so we have to do that. Secondly, HTML5 video isn't supported on Internet Explorer 6/7/8, which is still 25% of the market. Flash is much more widely supported on desktops.

We're very busy at the moment, so we won't have time to trawl L19 for questions. If someone wants to ask a question, please direct them to this page: http://gogameguru.com/how-to-watch-baduk-tv-english/ where we'll be sure to see it and everyone can see the answer. Otherwise, you can always email me if you prefer.

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David

Go Game Guru: Learn Go | How to Get Better at Go | Go Game Shop | Go Boards | Baduk TV

Step 2 seems to have done the trick for me - its now working on Windows 7/Chrome/Flash 11.3 and Windows 7/Firefox/Flash 10.3

Thanks!

For someone interested in the English version (most of us?), there is only one price.

I don't want the plan with the most features. I would like a plan that offers the one feature that I'm interested in (English subtitles) for an affordable price. I understand that this is the most expensive and time consuming feature to produce, but it feels like I'm being offered a whole cow when all I want is a steak. Would it not be possible to sell individual episodes?

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Patience, grasshopper.

I watched it again, and then I couldn't reproduce it, and then I thought I reproduced it again, and now I'm wondering if it was all just my imagination. Maybe the issue is just that the color of the subtitle is occasionally mildly camouflaged against the background of the video and if I'm watching the board then the subtitle passes by without me noticing that it popped up. If I definitively confirm that it wasn't just my imagination, then I'll make a video of it happening.



I understand, I think it's just a psychological thing, however, that once the game starts and they start talking, if there is something you don't understand, your natural thought is that it might have been important. The issue is even more prevalent once they shift to their own board and start showing variations on it. During the actual footage of the game, it's easy to believe that they're talking about other matches, player history, etc, but once they start showing variations and playing them out and pointing to the stones as they're talking? Really really seems like they're talking about what they're doing on the board.

For example, the first minute or so after they start playing the moves on the diagram and showing variations, they're pointing at various corners, moving stones around, showing a 2 space high pincer versus the one that was played, and all the while they're saying things. It's a little bit awkward when you're constantly wondering if that information was important. Even with the assurance that all the important info has been translated, I think it's just one's natural instinct to wonder, and it leaves an unsettling feeling.

Anyway, just take it as general honest feedback, I'm not trying to bring negativity to the table or anything. Usually if one person feels a certain way, there are probably at least a few others who feel the same way.

As some others have said, clearing the browser cache fixed the issue for me right away. It would probably be a good idea to put this suggestion on the video player page.

I think if you don't happen to speak Korean it's not necessarily the case that you need the premium plan with English translations. If you watch it for a while without the subtitles, it's quite easy to understand what's going on, provided you're not a complete beginner. Variations are played out on-screen and they are usually pretty self-explanatory.

I'm not saying it isn't great to have the translations, just that you can still get a lot of value from watching even without them. Certainly $7/month worth, in my view.

There are frequent discussions on L19 about why Go isn't more widely known or promoted in the West. Surely the availability of an all-Go TV channel is a step in the right direction, and worth supporting.

Same here, thank you! (OS X 10.7.4, Chrome)

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“The only difference between me and a madman is that I’m not mad.” — Salvador Dali ★ Play a slooooow correspondence game with me on OGS?

I understand why the cost is high , but I do plan to buy the week trial. But can't afford it till Friday.

I kind of wonder how much it would cost to run our own go network (As in North american) I don't know if we could do that yet, but maybe as we get more north Americans pros

Gee some of you guys are good at complaining. I'm retired and $50 a month doesn't seem unreasonable to me for what they're doing. It would cost you hundreds of dollars to get just one video translated if you did it yourself and it probably wouldn't be as good as these ones.

I've been subscribed to BadukTV since May when they started beta testing and I never regretted that decision. Subtitles are very nice to have but they're not necessary. You can understand all the games easily without them because the commentator shows all the variations on the board anyway. For only $7 a month you can get more shows than you'll ever have time to watch. The English one is like a Ferrari when a Ford will do.

What I see here is a lot of people whining about how they can't have a Ferrari and I'm not very sympathetic about that. In times gone by people who wanted something fancy would figure out how they were going to pay for it or set more reasonable expectations. If you need more money go and work hard for it. Maybe you could learn something by watching how hard the Gogameguru kids are working.

The fact that only three or so people showed any gratitude shows how much of an entitlement view of the world people have these days. Have we forgotten basic courtesy? Everyone else first complained about Gogameguru and tried to give them flawed business advice based mainly on their own self interest. Then they complained that it didn't work when I can tell you that it's always worked. There was one time when the live channel didn't work for a few hours and they fixed it right away.

After someone asked David to come here and explain to you how to fix your own computers how do you think he felt when he read all of your comments? If you think you know better put your money where your mouth is. Meanwhile I'm going to keep watching it at Gogameguru.

What's the relation between you being retired and 50$ being reasonable or not for what someone is doing? I could pay it by changing where I take my morning croissant but that doesn't make the price more or less adequate.

Also, reasonable in which country? In some places 50$ is way beyond the monthly salary.


I'm not complaining about the service itself and I think we agree about this thread. I do however think it could be done for a tiny fraction of it's price. On the other hand, prices aren't set by the cost for the provider but by the client's willingness to pay.

Having said that, I do disagree with your first world centered analysis of why 50$ is right or wrong.

Being retired gives a little context on how much of a monthly budget he has available (read: not much, compared to working people - at least the phrasing implies it is not much). So even if 50$ is a lot to him, it is still resonable to him to pay that much for the service since it is of such high value.

That sentence made perfect sense to me.

edit:

If you argue that reasonable means affordable, yes. But imho reasonable means value worth the price - which has nothing to do with affordability.