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 Post subject: Re: The connection has timed out
Post #61 Posted: Thu Jan 31, 2013 3:45 pm 
Oza
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Seems back to normal for me.

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 Post subject: Re: The connection has timed out
Post #62 Posted: Tue Feb 19, 2013 9:04 am 
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On Jan 12th, Joaz Banbeck wrote:
[admin]
BTW, we currently are seriously considering a dedicated server, so this won't happen. I think Jordus plans to make a decision within the month.
[/admin]


[admin]
I just heard from Jordus yesterday. We're getting a server upgrade. ( I don't know it it is dedicated to us exclusively, but it should be better. ) It will cost more. So please consider donating.

Jordus or I will post details as available.
[/admin]

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 Post subject: Re: The connection has timed out
Post #63 Posted: Fri Mar 08, 2013 9:27 pm 
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I've been having slow page loads and some that don't load for the last 20 minutes. Not sure if it's the same problem.

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 Post subject: Re: The connection has timed out
Post #64 Posted: Fri Mar 08, 2013 9:28 pm 
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Phelan wrote:
I've been having slow page loads and some that don't load for the last 20 minutes. Not sure if it's the same problem.

It's erratic, though. It seems to be ok right now, but might not be in a minute.

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 Post subject: Re: The connection has timed out
Post #65 Posted: Tue Mar 19, 2013 6:10 pm 
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Slow page loads (sporadic) and the occasional "The Connection has been Reset" for the past two days for me.


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 Post subject: Re: The connection has timed out
Post #66 Posted: Tue Mar 19, 2013 6:53 pm 
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Same here in Germany, something with error #500 or so.

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 Post subject: Re: The connection has timed out
Post #67 Posted: Tue Mar 19, 2013 8:24 pm 
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[admin]

Sorry, everyone. This should not be happening. Jordus paid for a server upgrade on Feb 24th. I'll see if I can get in touch with him and find out what is going on.

What time of the day do these problems occur? Any pattern?

[/admin]

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 Post subject: Re: The connection has timed out
Post #68 Posted: Wed Mar 20, 2013 3:49 am 
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Joaz Banbeck wrote:
[admin]

Sorry, everyone. This should not be happening. Jordus paid for a server upgrade on Feb 24th. I'll see if I can get in touch with him and find out what is going on.

What time of the day do these problems occur? Any pattern?

[/admin]


Evening time GMT usually. Seems quite random. Connection resets when trying to load Unread Posts, refreshing gives an instant load. Same kind of pattern with the slow loading, it's usually just one page giving trouble one time and then normal behaviour again after that.

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 Post subject: Re: The connection has timed out
Post #69 Posted: Thu Mar 21, 2013 1:50 am 
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was happening several hours ago for me (Texas, currently), but seems ok at the moment.

but only seemed to be a problem for multi-page threads (mine is set to 40 posts per page). shorter threads seemed ok.


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 Post subject: Re: The connection has timed out
Post #70 Posted: Thu Mar 21, 2013 9:23 am 
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spoke too soon... still getting connection time out errors (been trying to make this post for hours)

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 Post subject: Re: The connection has timed out
Post #71 Posted: Thu Mar 21, 2013 9:53 am 
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Been getting the same slow downs and pages not loading over the past couple of days. It's been going in and out all morning similar to what xed_over is experiencing.

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 Post subject: Re: The connection has timed out
Post #72 Posted: Thu Mar 21, 2013 1:21 pm 
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I see this coming down to one main question. Where is the slow down occurring?

Do we have any insight into if the problem is still at the DB? Or is it a problem with processing (CPU)? I know in the past this seemed to clear up when the host did a restart on the DB server. Still the case?

For both of these, I can think of a number of examples that could be causing this. A few of the big ones that come to mind:
1) Processing/getting the diagrams (Malkovich threads are very popular! And a few crazy people love to load up massive numbers of posts at a time *cough*xed_over*cough* ;)).
2) Processing/getting the "Liked others" and "Was liked" counts.

I know how the diagrams are assembled, and that takes processing power. I don't have insight into how the "Likes" are constructed from the database (may not even be a concern), but I could see that putting a drag on the database as it assembles the list(s).

Just my 2 cents.

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 Post subject: Re: The connection has timed out
Post #73 Posted: Thu Mar 21, 2013 2:04 pm 
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schultz wrote:
I see this coming down to one main question. Where is the slow down occurring?

Do we have any insight into if the problem is still at the DB? Or is it a problem with processing (CPU)? I know in the past this seemed to clear up when the host did a restart on the DB server. Still the case?

Seems like the server logs should be able to help identify the issue, both the forum logs and the db logs


schultz wrote:
And a few crazy people love to load up massive numbers of posts at a time *cough*xed_over*cough* ;)).

If that's what the logs say, then I'll cut back (but why give us the option in the first place? :shock: ).

What's crazy is being able to only read a few lines before having to click away to another page :rambo:

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 Post subject: Re: The connection has timed out
Post #74 Posted: Thu Mar 21, 2013 2:50 pm 
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schultz wrote:
[..]

1) Processing/getting the diagrams (Malkovich threads are very popular! And a few crazy people love to load up massive numbers of posts at a time *cough*xed_over*cough* ;)).

[..]
You may have caught a cold … I, too, am guilty of loading up to a dozen of “unread posts” at a time since I don’t like waiting for a thread to load. You don’t really expect us to load just one thread with unread posts at a time, do you, in 2013? :o

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 Post subject: Re: The connection has timed out
Post #75 Posted: Thu Mar 21, 2013 6:21 pm 
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I was getting 404 errors there for a fair while. I imagine you know about this already. :p

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 Post subject: Re: The connection has timed out
Post #76 Posted: Thu Mar 21, 2013 7:00 pm 
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Boidhre wrote:
I was getting 404 errors there for a fair while. I imagine you know about this already. :p
Yeah, for about 20-30 minutes I think. I assume JB has been fumbling in the innards of the server to make sure that xed_over and I can keep on loading dozens of unread posts ;-)

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 Post subject: Re: The connection has timed out
Post #77 Posted: Fri Mar 22, 2013 11:09 am 
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I'm assuming everyone else has been experiencing the above reported problems today? It took me over an hour to login - kept timing out.

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 Post subject: Re: The connection has timed out
Post #78 Posted: Fri Mar 22, 2013 11:18 am 
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I couldn't login all of yesterday and well until today afternoon (East coast U.S.) Seems almost back to normal now, except for page reloads being a bit more sluggish than before.

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 Post subject: Re: The connection has timed out
Post #79 Posted: Fri Mar 22, 2013 11:39 am 
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Bonobo wrote:
...I assume JB has been fumbling in the innards of the server ...


You are assuming that my programming skills are way more current than they actually are. I don't mess around under the hood much. I check tire pressure, maybe change oil or tires. But for this kind of problem, I pass it on to Jordus.

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 Post subject: Re: The connection has timed out
Post #80 Posted: Fri Mar 22, 2013 12:51 pm 
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xed_over wrote:
schultz wrote:
And a few crazy people love to load up massive numbers of posts at a time *cough*xed_over*cough* ;)).

If that's what the logs say, then I'll cut back (but why give us the option in the first place? :shock: ).

What's crazy is being able to only read a few lines before having to click away to another page :rambo:

Let me be clear that I was just teasing you (my smiley didn't convey my meaning well enough...reminds me of another thread...). I fully expect you (and whoever else so desires) to be able to load as many posts in a thread as they'd like. Depending on what the problem is, I could see you being the one most affected by strange issues, though, because of how you look at the threads differently than most other users.

Same message for you, Bonobo. Not trying to harp on anybody! ;)

Joaz Banbeck wrote:
You are assuming that my programming skills are way more current than they actually are. I don't mess around under the hood much. I check tire pressure, maybe change oil or tires. But for this kind of problem, I pass it on to Jordus.

I know we have a few more experienced phpBB coders here on the forums. Have any of them, or Jordus, had a chance to look at these issues? I know you guys have your own admin discussions, and posts in this thread indicate that, but it would be nice to hear a little more about what is going on.

And I made my post just trying to come up with ideas of things to look at - not insinuating that people don't know what they're doing. Trying to help move the research forward so we can get this cleaned up.

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