Life In 19x19
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DGS Problems
http://www.lifein19x19.com/viewtopic.php?f=49&t=12207
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Author:  DrStraw [ Mon Aug 24, 2015 4:19 am ]
Post subject:  DGS Problems

When I try to log onto DGS I get the message
"This domain maybe for sale! Buy it now! Click Here"
Surely the domain has not expired. Is anyone else having this problem?

Author:  breakfast [ Mon Aug 24, 2015 4:29 am ]
Post subject:  Re: DGS Problems

Yes, same here

Author:  marshmn [ Mon Aug 24, 2015 4:52 am ]
Post subject:  Re: DGS Problems

Same here - looks as though their domain has expired...

Interestingly, the iOS client still appears to be working for me at the moment.

Matt

Author:  DrStraw [ Mon Aug 24, 2015 4:56 am ]
Post subject:  Re: DGS Problems

How about a direct IP address? Does anyone know what it is? Does that work?

Author:  neltharion [ Mon Aug 24, 2015 6:07 am ]
Post subject:  Re: DGS Problems

marshmn wrote:
Same here - looks as though their domain has expired...

Interestingly, the iOS client still appears to be working for me at the moment.

Matt


Oh, this could mean that this is not the server hardware failure that i feared would take down DGS eventually.

So only the URL needs to be re-registered, and DGS is back online?

Also, there is another thread about it, where i already answered: viewtopic.php?f=10&t=12208

Author:  Bonobo [ Mon Aug 24, 2015 7:07 am ]
Post subject:  Re: DGS Problems

It’s back up!

http://www.dragongoserver.net/status.php

Author:  DrStraw [ Mon Aug 24, 2015 7:13 am ]
Post subject:  Re: DGS Problems

Not for me!

Author:  jug [ Mon Aug 24, 2015 7:52 am ]
Post subject:  Re: DGS Problems (Workaround for connection problems)

Hi all,

the server is not down, but it seems the domain-owner indeed forgot to renew the domain, but the server is still running, see "News"-section on:

http://senseis.xmp.net/?DragonGoServer

I'm currently trying to reach the site-/domain-owner.

Cheers,
/JUG (DGS-Admin)

Author:  DrStraw [ Mon Aug 24, 2015 8:14 am ]
Post subject:  Re: DGS Problems

Thanks JUG. That workaround suggested in SL doesn't work. The .SE address gets translated to the expired domain. Also, entering the IP address does the same. I cannot edit that HOSTS file, even on my own computer!

Author:  jug [ Mon Aug 24, 2015 8:24 am ]
Post subject:  Re: DGS Problems

I've managed to reach the domain-owner just a few minutes ago, ... I hope he can resolve this soon (by renewing the domain) ...

Cheers,
/JUG (DGS-Admin)

Author:  DrStraw [ Mon Aug 24, 2015 8:44 am ]
Post subject:  Re: DGS Problems

It may still take 24 hours to propagate itself.

Author:  skydyr [ Mon Aug 24, 2015 8:48 am ]
Post subject:  Re: DGS Problems

DrStraw wrote:
Thanks JUG. That workaround suggested in SL doesn't work. The .SE address gets translated to the expired domain. Also, entering the IP address does the same. I cannot edit that HOSTS file, even on my own computer!


On windows at least, the hosts file is protected and to edit it, you need to right click on notepad in your start menu and select Run As Administrator. Then in that instance of notepad you can browse to the file to open and edit it. That said, I don't recommend changing it, as you'll need to change it back when the problem is fixed. It may also trigger your antivirus program, since some malware will modify the file to send you to bogus sites surreptitiously.

Author:  Bonobo [ Mon Aug 24, 2015 10:32 am ]
Post subject:  Re: DGS Problems

FWIW: DGS is up for me … check http://downforeveryoneorjustme.com/http ... erver.net/ I can log in, I see the waiting room, etc.

Author:  DrStraw [ Mon Aug 24, 2015 10:40 am ]
Post subject:  Re: DGS Problems

I still cannot get there. The name has not reached my provider yet. I am not worried about timing out because I am not low on time in any of my games, but this could affect some people if clocks are restarted.

Author:  longshanks [ Mon Aug 24, 2015 11:04 am ]
Post subject:  Re: DGS Problems

It was me that posted the Hosts file workaround in the SL Wiki this morning.

You will need to click the Windows start button, type Notepad then when it appears in the filtered list of programs, RIGHT CLICK it and select 'run as administrator'. Then: file, open.. navigate to c:\windows\system32\drivers\etc\hosts and make the changes in SL wiki link. You'll find you can now save the file as this is a write protected file by default (otherwise this would circumvent a lot of Windows security measures). This is the best method to regain access as some tools use the actual domain name to connect to (i.e. the notifier browser add-in for Firefox).

However, you shouldn't need to do this now JUG has sorted the problem. If it's not working REBOOT your computer which will refresh its DNS cache (there is a way to do this without a reboot, but this is just simpler for me to explain). If it still doesn't work it means the DNS changes haven't propagated to the DNS server you're using and you can try the above. Post here if it doesn't work. Don't worry if this all seems like gobbledegook just try rebooting before trying the above.

Good luck. And if you fancy a game, I'm on there as gomental :)

Oh, and JUG: How come DGS goes to sleep for 15 minutes each night at 10:15 uk time ?

Author:  jug [ Mon Aug 24, 2015 3:51 pm ]
Post subject:  Re: DGS Problems

longshanks wrote:
It was me that posted the Hosts file workaround in the SL Wiki this morning.

Thanks for the informative help ;-)

Quote:
However, you shouldn't need to do this now JUG has sorted the problem.

Indeed. See post on L19: Dragon downtime on 24-Aug-2015 in a nutshell

Quote:
If it still doesn't work it means the DNS changes haven't propagated to the DNS server you're using

Yes. In some cases (for some users) they have to wait till the DNS resolver has to update from the original source. Usually it's no longer than a day.

Quote:
Oh, and JUG: How come DGS goes to sleep for 15 minutes each night at 10:15 uk time ?

Backup is running every day on 22:15 UTC, which locks the database. Usually it takes about 5 mins, though soon I plan to move the backup-time to a later time (early morning).

Cheers,
/JUG (DGS-Admin)

Author:  jug [ Mon Aug 24, 2015 4:04 pm ]
Post subject:  Re: DGS Problems

DrStraw wrote:
I am not worried about timing out because I am not low on time in any of my games, but this could affect some people if clocks are restarted.

I have stopped the clocks on 24-Aug-2015 14:30 UTC. There might be some timeouts, but only those that happed in a 2-hour time-window before the clocks could have been stopped and the server was not reachable and there were some games to timeout (if we are lucky there are none, if not there might be a few).

Restarting the clocks should not make problems as DGS clocks do not use the system time, but use some "pseudo"-clocks that can really be stopped if needed.

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