Life In 19x19 :: Kaya issues

Kaya seems to be working well for most people, however I have had trouble with the server and was wondering if anyone else was experiencing similar problems.

When I log in I do not see any game list or user list, and the chat box does not update automatically. I can receive messages and type chat, I just have to reload the page to see what I say. The sandbox feature also works.

I have had the same experience on internet explorer, chrome, and firefox.

I would upload a screenshot but I am not sure how to display an img file.

Thanks

Nathan

Sorry I missed the FAQ section. The status bar shows it is not connected.

I am still having trouble though, I do not use any anti ad/anti virus software.

And i tried it with a fresh install of firefox, chrome, and ie.

My internet connection is a 4G connection to an air card through AT&T.

Does anyone else use an aircard and have Kaya work well?

I am out of ideas of things to try :scratch:

Any other ideas that I am missing?

Thanks for your help!

Same here, it happened during one of my games.

Hope it's not a big issue. Kaya has been working excellently for me.
I've been experiencing huge lag on kgs recently while I could play on kaya and download at the same time!

sefo wrote:

[..] A pity this happened while i was sleeping

I am having a similar problem now. When I log on to Kaya I see nothing. No chat box, no user list, no running games. All I see is the background. I can see that I am not connected, but I can't figure out why not. I have tried shutting down all add blockers and antivirus software. In IE I can see the chat box, but nothing else and remain disconnected.

Here is the weird part... I tried connected from my wife's desktop and everything worked fine. What can change between users on a PC that could cause this? I had no difficulties for the longest time. Yesterday this just started happening.

Any help would be great. I can't really play on KGS right now because of severe lag (upwards of 60 seconds delay for one move).

Author:	Nathan [ Mon Aug 06, 2012 1:19 pm ]
Post subject:	Kaya issues
Kaya seems to be working well for most people, however I have had trouble with the server and was wondering if anyone else was experiencing similar problems. When I log in I do not see any game list or user list, and the chat box does not update automatically. I can receive messages and type chat, I just have to reload the page to see what I say. The sandbox feature also works. I have had the same experience on internet explorer, chrome, and firefox. I would upload a screenshot but I am not sure how to display an img file. Thanks Nathan

Author:	Redundant [ Mon Aug 06, 2012 1:35 pm ]
Post subject:	Re: Kaya issues
I had a similar issue when using an antivirus (Avast) that actively scanned web traffic. Maybe that's the issue?

Author:	Kaya.gs [ Mon Aug 06, 2012 4:57 pm ]
Post subject:	Re: Kaya issues
Nathan wrote: Kaya seems to be working well for most people, however I have had trouble with the server and was wondering if anyone else was experiencing similar problems. When I log in I do not see any game list or user list, and the chat box does not update automatically. I can receive messages and type chat, I just have to reload the page to see what I say. The sandbox feature also works. I have had the same experience on internet explorer, chrome, and firefox. I would upload a screenshot but I am not sure how to display an img file. Thanks Nathan As it is in the FAQ, these are classical symptoms of not being connected. When you log in, what does it say in the bottom right part of the page ? There could be a number of things preventing your connection. Usually its a browser version, but if you tried several browsers (unless they are all old versions) there is something else. Some antiviruses/firewalls sometimes conflict. If you use one, try disabling it momentarily to check if that could be the issue.

Author:	Nathan [ Mon Aug 06, 2012 7:19 pm ]
Post subject:	Re: Kaya issues
Sorry I missed the FAQ section. The status bar shows it is not connected. I am still having trouble though, I do not use any anti ad/anti virus software. And i tried it with a fresh install of firefox, chrome, and ie. My internet connection is a 4G connection to an air card through AT&T. Does anyone else use an aircard and have Kaya work well? I am out of ideas of things to try Any other ideas that I am missing? Thanks for your help!

Author:	Kaya.gs [ Mon Aug 06, 2012 7:27 pm ]
Post subject:	Re: Kaya issues
Nathan wrote: Sorry I missed the FAQ section. The status bar shows it is not connected. I am still having trouble though, I do not use any anti ad/anti virus software. And i tried it with a fresh install of firefox, chrome, and ie. My internet connection is a 4G connection to an air card through AT&T. Does anyone else use an aircard and have Kaya work well? I am out of ideas of things to try Any other ideas that I am missing? Thanks for your help! Thanks for your persistence! i honestly dont know what could be causing issues with your connection. I will investigate it a bit tomorrow and try to find out something. in the mean time, can you try the same device on another connection ? Like Wifi?

Life In 19x19 http://www.lifein19x19.com/

Kaya issues http://www.lifein19x19.com/viewtopic.php?f=60&t=6449	Page 1 of 1

Author:	Nathan [ Mon Aug 06, 2012 7:54 pm ]
Post subject:	Re: Kaya issues
Ok it works on my linux computer over wifi, however my main computer the wifi is broken, so I am not sure if it is the computer or the connection, but ill try and figure it out. Great job on the site and thanks for the responses!

Author:	speedchase [ Tue Aug 07, 2012 4:13 pm ]
Post subject:	Re: Kaya issues
I don't know if this is related, but I have similar issues when using a cell phone, or wireless generated by a cell phone.

Author:	C. Blue [ Fri Aug 10, 2012 5:43 am ]
Post subject:	Re: Kaya issues
Try a different browser and/or browser version, happened to me on an older version of Opera and on Luakit and Midori for example, while Opera 12.01, Firefox and Chromium on the same system had no trouble.

Author:	Bonobo [ Wed Aug 22, 2012 4:07 am ]
Post subject:	Re: Kaya issues
Anybody else can’t get into Kaya beta? (as of 2012-08-22, 11:07 Kaya time) I just get the green background and the grey panels, but the latter are empty, i.e. no user list, no chat <sniff> and no games list. “Play”, “Hot”, “Friends”, “Everything” and “Widgets” buttons are visible but dysfunctional (for me). Inbox & Profile are OK and accessible. I miss you, Kaya

Author:	daal [ Wed Aug 22, 2012 4:12 am ]
Post subject:	Re: Kaya issues
Yep. Broken here too.

Author:	Bonobo [ Wed Aug 22, 2012 4:20 am ]
Post subject:	Re: Kaya issues
<sniff>

Author:	Xa17u [ Wed Aug 22, 2012 4:29 am ]
Post subject:	Re: Kaya issues
09:28 Kaya Time actually

Author:	Bonobo [ Wed Aug 22, 2012 4:40 am ]
Post subject:	Re: Kaya issues
Well, I just posted the Kaya time I saw on the beta.kaya.gs page

Author:	Xa17u [ Wed Aug 22, 2012 5:20 am ]
Post subject:	Re: Kaya issues
I mean that's when it exactly happened, so that conan can track down what caused it or something.

Author:	DJLLAP [ Mon Sep 03, 2012 12:54 am ]
Post subject:	Re: Kaya issues
Try http://beta.kaya.gs/faq. Specially the test, and send the results to info@kaya.gs, i can check them out.[/quote] Actually, I just figured out a fix today. I just ran Ccleaner to clear out my temp files and it started working again. Thanks.

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Author:	sefo [ Wed Aug 22, 2012 5:32 am ]
Post subject:	Re: Kaya issues
Same here, it happened during one of my games. Hope it's not a big issue. Kaya has been working excellently for me. I've been experiencing huge lag on kgs recently while I could play on kaya and download at the same time!

Author:	Kaya.gs [ Wed Aug 22, 2012 7:59 am ]
Post subject:	Re: Kaya issues
sefo wrote: Same here, it happened during one of my games. Hope it's not a big issue. Kaya has been working excellently for me. I've been experiencing huge lag on kgs recently while I could play on kaya and download at the same time! As i responded in the Account release, we are back on track. A pity this happened while i was sleeping .

Author:	Bonobo [ Wed Aug 22, 2012 10:18 am ]
Post subject:	Re: Kaya issues
Kaya.gs wrote: sefo wrote: [..] A pity this happened while i was sleeping . How dare you sleep!

Author:	DJLLAP [ Thu Aug 30, 2012 10:27 pm ]
Post subject:	Re: Kaya issues
I am having a similar problem now. When I log on to Kaya I see nothing. No chat box, no user list, no running games. All I see is the background. I can see that I am not connected, but I can't figure out why not. I have tried shutting down all add blockers and antivirus software. In IE I can see the chat box, but nothing else and remain disconnected. Here is the weird part... I tried connected from my wife's desktop and everything worked fine. What can change between users on a PC that could cause this? I had no difficulties for the longest time. Yesterday this just started happening. Any help would be great. I can't really play on KGS right now because of severe lag (upwards of 60 seconds delay for one move).

Author:	Kaya.gs [ Sun Sep 02, 2012 9:03 pm ]
Post subject:	Re: Kaya issues
DJLLAP wrote: I am having a similar problem now. When I log on to Kaya I see nothing. No chat box, no user list, no running games. All I see is the background. I can see that I am not connected, but I can't figure out why not. I have tried shutting down all add blockers and antivirus software. In IE I can see the chat box, but nothing else and remain disconnected. Here is the weird part... I tried connected from my wife's desktop and everything worked fine. What can change between users on a PC that could cause this? I had no difficulties for the longest time. Yesterday this just started happening. Any help would be great. I can't really play on KGS right now because of severe lag (upwards of 60 seconds delay for one move). Try http://beta.kaya.gs/faq. Specially the test, and send the results to info@kaya.gs, i can check them out.