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DGS connection problems
Posted: Sat Aug 13, 2016 6:53 am
by jug
Hi,
there seems to be a server or network problem with DGS (Dragon-Go-Server).
From Germany I cannot reach the server (
http://www.dragongoserver.net) nor the provider (
http://www.samurajdata.se).
Tracking the latest status on
http://senseis.xmp.net/?DragonGoServerCan somebody from other countries report about those problems as well?
Cheers,
/JUG (DGS-Admin)
Re: DGS connection problems
Posted: Sat Aug 13, 2016 7:05 am
by ez4u
Connection timed out from Japan 2016-08-13 23:03 GMT +9
Re: DGS connection problems
Posted: Sat Aug 13, 2016 7:16 am
by DrStraw
and from the USA
Re: DGS connection problems
Posted: Sat Aug 13, 2016 7:19 am
by 1/7,000,000,000
can't log in either from Germany
Re: DGS connection problems
Posted: Sat Aug 13, 2016 7:39 am
by jug
I've managed to reach someone from the provider ... they are looking into it ...
Re: DGS connection problems
Posted: Sat Aug 13, 2016 8:53 am
by jug
[UPDATE]:
Response from provider-support:
Our fiber link to our internet service provider is down since 14:55. The fault has been reported to the internet service provider, they're sending a technician to the fiber connection point to fix it. I have no time estimate yet for when it will be fixed. The DGS server itself is up and running normally, no problems there.
Re: DGS connection problems
Posted: Sat Aug 13, 2016 9:18 am
by DrStraw
jug wrote:[UPDATE]:
Response from provider-support:
Our fiber link to our internet service provider is down since 14:55. The fault has been reported to the internet service provider, they're sending a technician to the fiber connection point to fix it. I have no time estimate yet for when it will be fixed. The DGS server itself is up and running normally, no problems there.
Well, maybe. If a game times out before anyone can log back in it could be a problem.
Re: DGS connection problems
Posted: Sat Aug 13, 2016 9:24 am
by jug
DrStraw wrote:Well, maybe. If a game times out before anyone can log back in it could be a problem.
That should not be a problem.
The DGS-clocks don't use the server systems time, but have an external trigger (from a German server) ... and as this server also cannot reach the DGS-server, the DGS-clocks are not "triggered", i.e. not running either.
So there shouldn't be any timeouts as all DGS-clocks are not running.
Re: DGS connection problems
Posted: Sat Aug 13, 2016 9:57 am
by DrStraw
jug wrote:DrStraw wrote:Well, maybe. If a game times out before anyone can log back in it could be a problem.
That should not be a problem.
The DGS-clocks don't use the server systems time, but have an external trigger (from a German server) ... and as this server also cannot reach the DGS-server, the DGS-clocks are not "triggered", i.e. not running either.
So there shouldn't be any timeouts as all DGS-clocks are not running.
Interesting. Why? It seems someone convoluted.
Re: DGS connection problems
Posted: Sat Aug 13, 2016 11:00 am
by jug
DrStraw wrote:jug wrote:The DGS-clocks don't use the server systems time, but have an external trigger
Interesting. Why? It seems someone convoluted.
The same question I've asked myself when I joined as DGS-developer. I think this system was like that from the very beginning in 2001.
But one obvious advantage is exactly the current situation: when there's a network problem on reaching the server, then the clocks are stopping as well.
But indeed I still don't like it very much (except this nice benefit with the timeout-prevention-on-network-problem) as it make some time-related things pretty hard & complex.
Re: DGS connection problems
Posted: Sat Aug 13, 2016 11:07 am
by jug
[UPDATE from provider]: Fiber cut has been ruled out. Estimate for earliest fix according to ISP is at 20:45 CEST. Error is most probably in the access router at the ISP end.
Re: DGS connection problems
Posted: Sat Aug 13, 2016 12:15 pm
by jug
Connection problem was resolved at 20:54 CEST. DGS is available again.
Cheers,
/JUG (DGS-Admin)