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A computer problem!

Posted: Mon Aug 23, 2010 11:47 am
by Stefany93
Hello guys,

I am very sorry to trouble you with such problems, but I really need your help. My computer has recently began to act weird. Suddenly, when I am watching a movie or playing go, blue screen appears, and this appears too '' Windows has detected a problem and needs to restart. ''

The blue screen continue to stay for 10 - 20 second and then the PC restarts!

That makes me really angry every time! My operating system is Windows 7, please, please help!

Thank you!
Best Regards
Stef

Re: A computer problem!

Posted: Mon Aug 23, 2010 12:05 pm
by freegame
That sounds like a BSOD (Blue Screen of Death)
I haven't had one since I installed win 7, but had quite a few with Vista.

There is usually an error code displayed. Write this down and do a search on google for the error to get more info and hopefully a solution.
If the PC restarts too quickly to read the error code you can disable the auto restart (how is explained here)

If you have restore points you might be able to restore the PC to before the broblems began

Re: A computer problem!

Posted: Mon Aug 23, 2010 12:57 pm
by Magicwand
sometimes bad hard disk will cause that.
if it is hard-disk then you need to change it.

Re: A computer problem!

Posted: Mon Aug 23, 2010 1:04 pm
by Marcus
Hmmm ... it's been a while since I did any Crash Dump Analysis ...

Do you happen to know if there are any files in the following directory? "C:WINDOWSMinidump"

Any files here would be put there as a result of your Blue Screen error. If you can grab those files and attach them here, someone might be able to look at the dump and see if they can tell you where the error is.

The most common thing that causes these crashes are, in my experience, driver errors. Since you mention watching videos, it could be that you need to update your graphics card drivers.

Re: A computer problem!

Posted: Mon Aug 30, 2010 6:57 am
by cyclops
Stefany93 wrote:Hello guys,

I Suddenly, when I am watching a movie or playing go, blue screen appears, and this appears too '' Windows has detected a problem and needs to restart. ''



hi Stef,switch off the computer when you play go might help :)
But seriously when I had your problem I suspected the powersupply ( overheating it ?? ). I wasted lots of time at it but never found the solution.

<edit> test

Re: A computer problem!

Posted: Mon Aug 30, 2010 8:22 am
by Stefany93
cyclops wrote:
Stefany93 wrote:Hello guys,

I Suddenly, when I am watching a movie or playing go, blue screen appears, and this appears too '' Windows has detected a problem and needs to restart. ''



hi Stef,switch off the computer when you play go might help :)
But seriously when I had your problem I suspected the powersupply ( overheating it ?? ). I wasted lots of time at it but never found the solution.



Thank you very much guys for helping me. You are great! The problems has been solved!

Re: A computer problem!

Posted: Mon Aug 30, 2010 1:13 pm
by Jordus
Already fixed? and here I was going to suggest to check the memory... good luck with your computer :)

Re: A computer problem!

Posted: Tue Aug 31, 2010 2:29 am
by Stefany93
Jordus wrote:Already fixed? and here I was going to suggest to check the memory... good luck with your computer :)


Thanks man! :D

Re: A computer problem!

Posted: Tue Aug 31, 2010 6:33 am
by cyclops
Wow, I was liked for the first time in my L19x19 life and that by a 17 years old girl. Not bad for an old man.
Stefany, you are super.