RBerenguel wrote:Knotwilg wrote:GoEye, you have two active members here who are well respected and they are so kind to offer their insights and give you valuable feedback. You should be grateful you don't have to pay them for that. Professional testers come pretty expensive these days.
You can choose to scold them off and hence portray yourself as an unfriendly supplier, or to thank them for their review and offer a balanced account on how you will deal with the alleged deficiencies.
I'm not into IOS apps so I coulnd't be more unbiased. But once I do, I will probably not become your customer, based on how you respond to their feedback.
Not only that, I am editor of a website working on app reviews and promotion. In the past I've promoted totally for free (in some cases in exchange for a promotional code for the app, but not in all cases, and not for some of the most expensive apps) go software I have found good (and I'll keep it doing in the future.) Even software where I have found bugs or shortcomings, I've tried to highlight the good points and talked with the developer with ideas, improvements and opinions (so, in the review I could point the problem while adding that the developer is aware of it and working on solving it). Clearly you (I mean GoEye, not you Dieter
) can't value this/benefit from it. I'm not going to write a detailed review in the site, though, since part of my goal of sharing reviews of go apps is raising awareness of the game among non-players, and writing a non-positive review may detract readers from taking the game up.
I think I respect some of your options and our future versions will have improvements on many points. If the beginning of the talking was in a peaceful way like right now, I would highly appreciate. You should have seen this happened again and agin in our long Go Eye thread. Instead of trying to persuade people that something is a bad app and enlarging the bugs (or different user preferences) as BIG issue that we have constantly accepted and rolled out fix soon, and reaching conclusions that no one should buy it, pointing the bugs, crashes, unsatisfied features, etc. would be very helpful. There are many kind users like ez4u who sent crash reports and suggested good features.
For the app, we cannot really rely on its poor revenue to support the development though we hope so. And hopefully we needn't for now. It is built both for the love of Go and for the accumulating latest iOS technologies for building something more innovative in broader areas. We also just gave redeem code to unknown people in the Facebook telling me that they had problems paying the app. At the same time we would increase the price any time for marketing tests and try to increase the revenue.
To cut our budget on promotion, we mostly rely on free sources like forums, facebooks, twitters,etc. The "free" advertising may look "spam" to some users, but we are in the world of advertising, no matter it is paid or free. One of the reason for "Best" one is part of for advertising too (And part from confidence from our technology). Surely we are constantly improving the marketing part too.
