I believe that you guys are trying to do well as admins, and perhaps you take care in exercising your authority. Perhaps you make good decisions most of the time, too.
So maybe you can justify your actions. That's great.
But I think it's also useful for an admin to shield his or her emotions from users. As Herman noted, you are upholding the reputation of the server.
Consider the following quotes from this thread:
... would have been arrested for harassment. Why do trolls always claim righteous indignation against the just fruits of their poor behavior?
Please, spare me.
Of course the admin sounded rude
Live and learn I guess
Of course you don't think they are relevant, because they succinctly point out how ridiculous your argument is.
That's all there is to it. It's silly.
This type of rhetoric naturally makes people feel bad. I don't know the specifics of each of these situations, and maybe most readers here don't either.
But either way, this type of tone doesn't leave a good feeling.
Now I'm sure that you guys have reasons for making the decisions that you did.
But rhetoric is powerful. When people get a negative vibe from the messages you are writing, it doesn't matter who is right or who is wrong. People remember how you made them feel, and this, in turn, affects how people view OGS.