Araban wrote:... In this regard it makes sense for their policy to discuss about what admins can or can't do regarding escapers in their policy because it pertains to one of their responsibilities.
...
I think one problem is that some people have a misconception of what a KGS admin's responsibilities are. They might assume that an admin is there for the purpose of dealing with such matters. But I guess this misconception is cleared up on a case-by-case basis, so it's not really a big deal.
The current system works even without a TOS in this regard:
1.) User complains about an escaper to the EGR or to an admin.
2.) Admin says the system deals with it automatically.
3.) User finds out what KGS policy is.
I disagree with the point that adding more clarification to the TOS is not useful, however (although the quoted statement is not the right wording, probably). I think that the more (accurate) information that's added to the TOS, the better. But it is also not something worth getting worked up about (to me), because of the other benefits that KGS has.