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 Post subject: Re: Hypothetical Admin Transcripts - be the judge!
Post #21 Posted: Wed May 02, 2012 3:01 pm 
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Thanks for providing the example. It's much better than the one which I had proposed.

In this instance, I would make a distinction between what A and B said versus person C. Person C changed the topic from prayer to specifically religion (i.e., does God exist). I believe that such a discussion is inappropriate for the EGR.

Having warned the people to stop the discussion in the EGR, if it continued I would direct one or more not to talk in the EGR for a specified period of time.

At this point, the people in the discussion would have several options.

1. Continue as they are (although I would recommend that this choice isn't selected)
2. Talk with me in private chat to provide their point of view and possibly result in the EGR chat ban being revoked
3. Continue the discussion in another room
4. Stop the discussion altogether

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Post #22 Posted: Wed May 02, 2012 3:14 pm 
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topazg wrote:
mw42 wrote:
... and admins were forced to log an explanation publicly, there would be no misunderstanding.


This I 100% agree with. I think, regardless of the risk of embarrassing the user in question, all bans should have a noted explanation for what they did wrong, that should live about as long as the past games list does. BigDoug, would there be any particular objection to something like this existing from the administrator's point of view that you can think of?


The purpose of the publicly-available ban list isn't clear to me.

If a person believes that he or she has been banned inappropriately, then there are several avenues for resolving the situation. The preferred option is for the person to write to admin@gokgs.com and explain the situation. All such e-mails are investigated and explanations provided to the person who complained. The person can also speak with the admin after the ban has expired to obtain a more detailed explanation.

There is also a personal embarrassment aspect to be considered. Being human, we all make mistakes. When I make a mistake, I apologise to the person involved and attempt to rectify the original mistake. As well, it's very common for people to explain the circumstances of their mistake to me (e.g., bad day at school, while playing go to relax an escaper taunted him or her before leaving and the person over-reacted by dropping the f-bomb). The person who was banned recognised that he or she was at fault and is embarrassed by the original reaction. These things happen. I obviously make mistakes too and certainly sympathise with people who make mistakes under difficult circumstances.

Therefore, taking this example, what is the purpose of making this person's name and circumstances available for public view?


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 Post subject: Re: Hypothetical Admin Transcripts - be the judge!
Post #23 Posted: Wed May 02, 2012 3:22 pm 
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I think if I were the admin in this situation, if I felt something was out of place, I would target that specifically. I think the ambiguity over what conversation should stop can create problems.

If an admin feels that one (or multiple) of those comments was out of place, they should target that specifically:

Admin a) "Please move conversations about religion to pm or another room"
Admin b) "Avoid puns based on racial stereotypes, this is against the TOS, further conversation along those lines will result in bans"

I think clarity would eliminate a lot of the problems here.

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 Post subject: Re: Hypothetical Admin Transcripts - be the judge!
Post #24 Posted: Wed May 02, 2012 3:46 pm 
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'Admin' shouldn't have said anything in the first place.

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Post #25 Posted: Wed May 02, 2012 4:37 pm 
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Ditto, admin shouldn't have said anything in the first place.

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 Post subject: Re: Hypothetical Admin Transcripts - be the judge!
Post #26 Posted: Wed May 02, 2012 4:38 pm 
Judan

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BigDoug wrote:
When I make a mistake, I apologise to the person involved and attempt to rectify the original mistake.


viewtopic.php?p=98129#p98129

Over 3 years and I'm still waiting...

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Post #27 Posted: Wed May 02, 2012 4:57 pm 
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topazg wrote:
mw42 wrote:
... and admins were forced to log an explanation publicly, there would be no misunderstanding.


This I 100% agree with. I think, regardless of the risk of embarrassing the user in question, all bans should have a noted explanation for what they did wrong, that should live about as long as the past games list does. BigDoug, would there be any particular objection to something like this existing from the administrator's point of view that you can think of?



I'm not Doug, but I can think of a few things offhand that might be problematic --

First one that comes to mind would be exposure of aliases (or really privacy in general). As a matter of policy we don't reveal alternate accounts for people haven't publicly made it clear it is one of their aliases, however a boot log would quickly put an end to that. This is perhaps a small thing, but I still think there is a principle there that should be respected. You may not believe so, but I'd like to think that even users who were banned have a right to some privacy. Likewise, even if it's abusive private chat, it's still their private chat and discussing it with the whole server without their consent is a line I wouldn't want to cross. There's a lot of room for non-banned people to get caught in crossfire here too...Imagine, you're in a game and you get beaten by a sandbagger, who then goes on to use all sorts of obscenities to describe you, your family and your go playing...you discreetly bring it up with an administrator who bans the sandbagger giving a reason of "Please don't make abusive remarks to other users"...suddenly a whole group of people who become boot log junkies (let's be honest, this will happen if there is a public boot log) are scouring through the sandbagger's recent games to find out why they are booted. Suddenly your bad day against a mean opponent is a public affair even though you have done nothing wrong and may have wanted to keep it a (relatively) private matter.

The second goes along with the server idea of "no public accusation." Just as people love to keep escaper lists, "doesn't say hello and good game" lists, tilde lists and all sorts of other blacklists, this would just provide more fodder for people who like to feel smug and superior to others. Worst case scenario it could turn into witchhunting. Best case scenario it is a giant forum of "public accusation"

The third is that I would worry about some disruptive users treating it like a scoreboard, trying to get on the ban list as many times as they can...giving them public validation may exacerbate their behavior.


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 Post subject: Re: Hypothetical Admin Transcripts - be the judge!
Post #28 Posted: Wed May 02, 2012 5:02 pm 
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I've not yet made up my mind on whether a public boot log is a good idea, but would err on the "No" side.

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Post #29 Posted: Wed May 02, 2012 5:02 pm 
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RBerenguel wrote:
Maybe it's because I'm not Asian, but I'd find that comment amusing more than insulting, I guess even if applied to me in some broad sense (i.e. if you made a pun like this with how Spanish people are supposedly lazy I'd probably laugh at it more than be angry) I'd laugh at it.

And as you say: any conversation topic can make people angry for some reason or another...



Perhaps I wasn't quite clear on my intent -- I was trying to see if and how a greater context might influence opinion on the proper course of action. So to clarify -- you feel the comment is equally harmless both from someone who it is their first day on KGS and someone who has a history of making derogatory remarks about asians? (Just to avoid being misinterpreted, I am genuinely asking, since the purpose of the thread is to share perspectives)

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Post #30 Posted: Wed May 02, 2012 5:31 pm 
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Mef wrote:
RBerenguel wrote:
Maybe it's because I'm not Asian, but I'd find that comment amusing more than insulting, I guess even if applied to me in some broad sense (i.e. if you made a pun like this with how Spanish people are supposedly lazy I'd probably laugh at it more than be angry) I'd laugh at it.

And as you say: any conversation topic can make people angry for some reason or another...



Perhaps I wasn't quite clear on my intent -- I was trying to see if and how a greater context might influence opinion on the proper course of action. So to clarify -- you feel the comment is equally harmless both from someone who it is their first day on KGS and someone who has a history of making derogatory remarks about asians? (Just to avoid being misinterpreted, I am genuinely asking, since the purpose of the thread is to share perspectives)


Do you think Huckleberry Finn is derogatory?

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Post #31 Posted: Wed May 02, 2012 6:17 pm 
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badukJr wrote:
Mef wrote:
RBerenguel wrote:
Maybe it's because I'm not Asian, but I'd find that comment amusing more than insulting, I guess even if applied to me in some broad sense (i.e. if you made a pun like this with how Spanish people are supposedly lazy I'd probably laugh at it more than be angry) I'd laugh at it.

And as you say: any conversation topic can make people angry for some reason or another...



Perhaps I wasn't quite clear on my intent -- I was trying to see if and how a greater context might influence opinion on the proper course of action. So to clarify -- you feel the comment is equally harmless both from someone who it is their first day on KGS and someone who has a history of making derogatory remarks about asians? (Just to avoid being misinterpreted, I am genuinely asking, since the purpose of the thread is to share perspectives)


Do you think Huckleberry Finn is derogatory?
Do you like strawberries?

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Post #32 Posted: Wed May 02, 2012 7:23 pm 
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Mef wrote:
this would just provide more fodder for people who like to feel smug and superior to others. Worst case scenario it could turn into witchhunting. Best case scenario it is a giant forum of "public accusation"
.


Maybe this is the same issue people have with admins - they can be seen as thinking they are superior to others.

It's just a matter of precisely which people get to see the bannin infomation - the admin(s) or the public. The witchhunting and accusations may happen in public if logs are made public. Currently it is the admin that has that information, which may explain some sources of contempt.

I know I don't like being banned myself at the decision of another person who is not, in my opinion, superior to me.

I feel, "hey, who does that admin think he is? where does he get off thinking i deserve to be banned? " Most admin decisions have to have some subjectivity involved, and I'm sure, in my subjective opinion, I could find reasons to ban the admin, givn enough time.

Anyway, I know banning will continue, but I guess I am just saying that the feelings of superiority that you mention could potentially be seen in admins, too.

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Post #33 Posted: Wed May 02, 2012 11:32 pm 
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Mef wrote:
RBerenguel wrote:
Maybe it's because I'm not Asian, but I'd find that comment amusing more than insulting, I guess even if applied to me in some broad sense (i.e. if you made a pun like this with how Spanish people are supposedly lazy I'd probably laugh at it more than be angry) I'd laugh at it.

And as you say: any conversation topic can make people angry for some reason or another...



Perhaps I wasn't quite clear on my intent -- I was trying to see if and how a greater context might influence opinion on the proper course of action. So to clarify -- you feel the comment is equally harmless both from someone who it is their first day on KGS and someone who has a history of making derogatory remarks about asians? (Just to avoid being misinterpreted, I am genuinely asking, since the purpose of the thread is to share perspectives)

Definitely not the same. The first case would be someone trying to be funny, but the second is just "keeping at it" and probably about to say something worse

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Post #34 Posted: Thu May 03, 2012 7:48 am 
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Uberdude wrote:
Over 3 years and I'm still waiting...
"You must learn to live with disappointment." - The Princess Bride ;-)

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 Post subject: Re: Hypothetical Admin Transcripts - be the judge!
Post #35 Posted: Thu May 03, 2012 8:38 am 
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Person A: Prayer will help your go
Moderately off topic - but not worth mentioning

Person B: In my last game, I didn't have a prayer :)
Also off topic, but an attempt at light humor - so I'd do nothing.

Person C: Assuming of course that god exists.
Totally off topic

Person B: The hand of god was scratching his nose
Totally off topic

Admin: Please take this conversation elsewhere
Too vague. Admin should say that religion is against the TOS

Person A: But seriously, when I pray before a game, my concentration is significantly better.
OK. Maybe a constructive comment

Person B: I've tried meditating
Definitely a constructive comment

Person C: Yeah, when praying go, pray as the asians do.
At this point, were I an admin, I would publicly inform player C that he was close to a ban because it was the 'wrong direction of pray'.

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Post #36 Posted: Thu May 03, 2012 10:27 am 
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@Joaz: You repeatedly describe things as "off topic" and my interpretation is this is a criticism which if severe enough warrants banning. But what is the correct topic? Go? Nothing in the TOS says you must only talk about Go on KGS. Indeed the TOS doesn't even mention religion, though main rooms like the EGR do have some more restrictive policies.

Maybe I missed it, but a very significant piece of context is missing from this example: where on KGS is it? The English Game Room? The All Politics room? Some random hikaru fan's ego boosta room? In a high dan game with lots of observers? In some random 5k game with a few friends chatting?


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Post #37 Posted: Thu May 03, 2012 1:12 pm 
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As a short participation, i really think this discussion is bizantine. Even if all agreed on a course of action here,which is unlikely, and did so on 50 more ocassions which would take weeks, it might only affect the very small subset of admins that use L19, that have to make a decision in a situation as detached as a hypothetical one.

Specially on volunteer admins, it think this shouldnt rely so much on their snap judgement. Honestly more often than not, i feel admins are too lenient than too harsh.

For a solution, there are way more effective methods than behavior-inducing a few admins.

Now i dont want to interrupt the hypothetical fun :)

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Post #38 Posted: Sat May 12, 2012 11:25 am 
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I think it's pretty ridiculous to consider that those chat lines of A/B/C would actually require moderation.

KGS always says it wants to be family-friendly, but if there was a kindergarden where kids were moderated in such a way as people on KGS I think we'd see a generation of psychos growing up.


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Post #39 Posted: Mon May 14, 2012 4:57 pm 
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I agree with topazg here.

Off topic>

It was always puzzling to me why people would find topics by themselves 'offensive'. What is so offensive about two people discussing the existence of God? In general... really puzzling. I can see people being interested in a topic or not interested, but getting offended because somebody else discusses something with a third person - this just boggles my mind... I have not really experienced anything like that in Europe (or at least I don't remember), is that an American thing? Is common sense so scarce that it is easier to forbid a topic altogether than apply common sense and judge it on case-by-case value? I don't get it.

True, discussions can degenerate to ugliness, and certain topics are more prone to it than others (religion, politics, etc) - but its the ugliness that might be offensive, not the topic itself. Or so I think. If the discussion is conducted in a civilized manner with good arguments being exchanged, really, why would anybody be offended?

And I am not talking here about fringe cases like pedophilia or something, which really can be too much... but religion is something that everybody has an opinion of, as is politics and a lot of other interesting issues... people discuss is on public media all the time.

topazg wrote:
mw42 wrote:
Of course a conversation about the existence of god(s) should be avoided as it can be offensive to some people. Seeing that that conversation was not continued in the example transcript, the admin should not followup with any punishment as his request was obeyed.

EDIT: Following up Rberenguel's post, I agree the admin's warning should have been "please, do not discuss religion" to make it clear the discussion about god is not to be continued, not prayer.


I don't really agree here. Aside from the fact I don't think you can assume God was the object of the warning as opposed to prayer (AFAICS, RB was highlighting the ambiguity, rather than pointing out that the subject material was the existence of God), I think freedom of speech is a pretty good thing, and there's a difference between discussing subject material and offending people with provocation or personal attacks. I suspect there is very few objects of conversation that aren't offensive to _some_ people, as people seem to have the ability to be offended about almost anything. If we weren't allowed to discuss any subject that someone might find offensive, we probably wouldn't open our mouths. To use a simple contextual example here, if a religious zealot found discussion about evolution offensive (not as in evolution vs creation, but as in a basic discussion of how animal X had evolved from animal Y based on Z), should any conversation about natural evolution and adaption be banned? A less similar example may be if a particularly environmentally conscientious individual or an economically conscientious individual objected to someone saying how pleased they were with their new Ferrari - should discussion about polluting items or particularly expensive items be banned? Where do you draw the line? I prefer to allow pretty much any content material provided the nature of the discussion itself remains non-inflammatory.

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Post #40 Posted: Mon May 14, 2012 8:50 pm 
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I think that what you may be missing is that permitting the discussion of the existence of God on the internet does not lead to a fascinating metaphysical dialogue; instead it leads to an e-invasion by those strange people who stand on street corners with sandwich boards about burning in hell. And then discussion gets heated and angry and no one is having fun anymore.

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